Last updated: 14 October 2026
These terms apply to every order you place on zimasavodka.co.uk. Please read them before you order. They do not affect your legal rights as a consumer.
1.1 This website is run by Vine Beverages Ltd, a company registered in England and Wales (company number 14090236), registered office Wantage Road, Didcot, OX11 0BT. Our AWRS number is XHAW00000118708. ZIMASA is a registered trade mark of Vine Beverages Ltd. We sell alcohol under a premises licence issued by South Oxfordshire District Council for our registered address.
1.2 Contact us by email at info@zimasavodka.co.uk or by phone on 07471 556774.
2.1 You must be 18 or over to buy from us. If you buy as a gift, the person receiving the order must also be 18 or over.
2.2 Our couriers follow Challenge 25 and may ask for photo ID (passport, photocard driving licence or PASS card) on delivery. If no one aged 18 or over can show valid ID, the order will not be left and will be returned to us. Safe-place and neighbour delivery are not available for our products. If you choose InPost locker delivery, an adult aged 18 or over must collect it.
3.1 Product images are for illustration. Your product may look slightly different. Every product page shows the number of bottles, bottle size and alcohol strength (ABV).
4.1 When you place an order we will email you to confirm we have received it. Our contract with you starts when we email you to confirm your order has been dispatched.
4.2 We may refuse an order, for example if we cannot verify your age, an item is out of stock or there is an obvious pricing error. If we do, we will tell you and refund any payment in full.
5.1 Prices are shown in pounds sterling and include VAT. Delivery is charged separately and shown at checkout before you pay.
5.2 We accept credit and debit cards, Apple Pay and Google Pay (where your device supports them), Link and Klarna. Payments are processed securely by Stripe and Klarna. We never see or store your full card details.
5.3 Any promotion will show its terms and end date where it is advertised.
6.1 We deliver to UK addresses only, including Northern Ireland. Standard delivery costs £5.95 per order unless a product page clearly says delivery is included.
6.2 We aim to deliver within 3 working days of your order (Monday to Friday, excluding UK public holidays). If a delay happens we will let you know. In all cases we will deliver within 30 days.
6.3 If delivery fails because no one aged 18 or over was available, or the address given was wrong, we will contact you. Redelivery costs £5.95. Full details are on our Delivery Information page.
6.4 The products are your responsibility once they are delivered to the address you gave us or collected by you.
7.1 You can cancel your order for any reason within 14 days of the day after you (or someone you name) receive the goods. For an order delivered in several parts, the 14 days run from the day after the last item arrives.
7.2 To cancel, tell us clearly by email or phone (details in 1.2), or use the cancellation form. You then have 14 days to return the goods to Vine Beverages Ltd, Wantage Road, Didcot, OX11 0BT. Please keep proof of postage.
7.3 We will refund the price you paid, including the cost of standard delivery, within 14 days of receiving the goods back or of you showing proof that you sent them, whichever is sooner. We refund using the payment method you used. You pay the cost of returning the goods unless they are faulty or not as described.
7.4 You may open the outer packaging to inspect the goods. Opened bottles of spirits cannot be resold, so we do not give refunds on bottles that have been opened. This does not affect your rights if a bottle is faulty or not as described (see section 8).
8.1 We are under a legal duty to supply goods that are of satisfactory quality, fit for purpose and as described. If your goods are faulty or arrive damaged, you have rights under the Consumer Rights Act 2015, including a full refund if you reject them within 30 days, or a repair or replacement.
8.2 Please email us with photos as soon as you can. We ask for this within 7 working days so we can claim from the courier. Reporting later does not remove your legal rights. See our Refund & Returns page.
9.1 We use your personal information only as set out in our Privacy Policy. We use your order details to process and deliver your order. We only send you marketing emails if you ask to receive them, by ticking the box at checkout or joining the Zimasa Club. You can unsubscribe at any time using the link in every email.
10.1 If we break these terms, we are responsible for loss or damage you suffer that is a foreseeable result of that. We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.
11.1 We may update these terms. The terms in force when you place your order apply to that order.
12.1 These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
Please drink responsibly. For the facts, visit drinkaware.co.uk.
